online short course
Managing Uncertainty in Business Environments
Discover the strategies that help organizations navigate, survive and thrive when conditions get complex.
Difficulty
Beginner
Duration
4 hours 10 minutes
Language
English
Accredited
Yes
About the course
Uncertainty isn’t a temporary phase. It’s the new operating environment. The organizations that thrive aren’t the ones that avoid complexity, but the ones that have built the capability to make sense of it and respond well.
This course gives you the foundations to do that. You’ll explore the impact of VUCA conditions on modern business and the principles of business agility that help organizations adapt at pace. You’ll work with established frameworks like Cynefin to make better decisions in complex situations, and develop a practical understanding of what it takes to build resilience into the way your organization operates.
You’ll learn through scenarios, worksheets, quizzes and peer discussions designed to help you apply what you cover. On completion, you’ll earn a certificate endorsed by the Agile Business Consortium to add to your professional portfolio.
Learning outcomes
Understand what business agility is
Define the concept of business agility and recognize the principles that underpin it.
Recognize the organizational benefit of business agility
Explore how responsible business practices and aligned purpose drive sustainable success in changing environments.
Make sense of VUCA conditions
Explain what VUCA means in practice and the implications it has for how organizations operate today.
Apply strategies for navigating uncertainty
Review the strategies organizations use to respond to VUCA conditions, and identify which ones could work in your own context.
Who is it for?
- Team members
- Project managers
- Team leaders
- Change professionals
Curriculum
1.01 Welcome to the course
1.02 How to navigate this course
1.03 Activities and quizzes
1.04 Types of discussion
1.05 Further reading and references
1.06 Your dashboard
1.07 Gaining your certificate
1.08 Getting help
1.09 Please introduce yourself
1.10 Let’s get started!
2.01 Introduction
2.02 What is agility?
2.03 Reflect on your idea of agility
2.04 The Manifesto for Agile Software Development
2.05 Core values and principles
2.06 Business agility in action – Beyond the Manifesto
2.07 The ‘what’ and ‘why’ of business agility
2.08 Reflect on the definition of agility
2.09 The Framework for Business Agility?
2.10 Exploring the FBA
2.11 Understanding the FBA in your context
2.12 Summarising business agility
2.13 Identifying agile practices in your work
2.14 Your observations and reflections
2.15 Key takeaways
2.16 Progress check
2.17 What’s coming up next?
3.01 Introduction
3.02 Non-agile organisations
3.03 An example of a non-agile organisation
3.04 Traditional Publishing House Transition
3.05 Business agility in action
3.06 Share examples of agility
3.07 Examples of agile organisations
3.08 Share examples of non-agile organisations
3.09 Case Study: Northumbria University
3.10 Key takeaways
3.11 Progress check
3.12 What’s coming up next?
4.01 Introduction
4.02 What is VUCA?
4.03 Give examples of VUCA situations
4.04 The effects of VUCA on business
4.05 ‘Check Your Understanding’ of VUCA
4.06 Reflect on organisations in VUCA situations
4.07 Working in a VUCA world
4.08 Putting the Cynefin Framework into practice
4.09 Responding to VUCA
4.10 Key takeaways
4.11 Progress check
4.12 What’s coming up next?
5.01 Introduction
5.02 Business agility and COVID-19
5.03 How COVID-19 impacted businesses
5.04 Case Study: McDonald’s: can I have a side of agility with that?
5.05 McDonald’s and the FBA
5.06 Fictional case study: Tradicorp
5.07 Transitioning into an agile way of working
5.08 How could Tradicorp have been more agile?
5.09 Key takeways
5.10 Progress check
5.11 What’s coming up next?
6.01 Course Summary
6.02 About the End-of-Course Quiz
6.03 End-of-Course Quiz
6.04 Thank you for taking this course!
6.05 End of Course Survey
Congratulations
Professional accreditation
Upon successful completion, you’ll receive a digital certificate from the Agile Business Consortium, globally recognized by employers and professional bodies. This course awards 8 CPD points.
Access all 15+ courses for just £165/year
Enjoy unlimited access to CPD-certified content, join exclusive monthly networking events, and benefit from a premium library of resources and practical templates.
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Frequently Asked Questions
Our online courses are part of Individual Membership, so you’ll need to be a member to access them. Membership gives you the full library of courses alongside resources, events and our communities, all for £165 a year. You can become a member and start learning straight away.
The course is self-paced, so you can work through it whenever suits you and take as long as you need. Your access continues for as long as your membership is active, so there’s no pressure to finish by a set date.
No. Our courses are designed to be accessible whatever your background. Each course has a difficulty level (Beginner, Intermediate or Advanced) so you can choose what’s right for you, but there are no formal prerequisites to enrol.
Yes. On completing the course, you’ll earn a certificate endorsed by the Agile Business Consortium to add to your professional portfolio and share with your network or employer.
Each course is fully online and self-paced, made up of a mix of video lessons, practical activities, case studies and quizzes. You can learn at your own pace, on any device, wherever you are.