online short course
Exploring the Human Side of Business Agility
Discover the people-centred approaches that build more inclusive, resilient and adaptive organizations.
Difficulty
Beginner
Duration
3 hours
Language
English
Accredited
Yes
About the course
Business agility isn’t just about frameworks, processes and ways of working. It’s about people. The values they bring, the purpose they share, and the impact they create for customers, colleagues and the wider world.
This course gives you the foundations of people-centred business agility. You’ll explore the role individuals play in driving organizational purpose, how business agility strengthens an organization’s culture, ethics and sustainability, and how aligning purpose with motivation can deliver both commercial success and positive social impact.
You’ll learn through case studies, videos, scenario-based activities and peer discussions designed to help you apply what you cover in your own context. On completion, you’ll earn a certificate endorsed by the Agile Business Consortium to add to your professional portfolio.
Learning outcomes
Understand the evolution of modern business
Examine how profit-driven organizations developed alongside capitalism, and how modern business has evolved in response.
Explore what responsible business means
Recognize the principles of responsible business and how aligning purpose with motivation drives sustainable success.
Connect business agility with responsible practice
Review the relationship between business agility and responsible business, and how the two reinforce each other.
Develop customer centricity
Examine the approaches organizations use to put customers at the heart of how they operate and compete.
Who is it for?
- Team members
- Aspiring or experienced project managers
- Team leaders
- Aspiring or experienced product managers
- Change leaders
Curriculum
1.01 Welcome to the course
1.02 How to navigate this course
1.03 Activities and quizzes
1.04 Types of discussion
1.05 Further reading and references
1.06 Your dashboard
1.07 Gaining your certificate
1.08 Getting help
1.09 Please introduce yourself
1.10 Let’s get started!
2.01 Introducing exploring business environments and their people
2.02 The origins of trade and business
2.03 Evolving purpose: The transformative impact of business and trade
2.04 Meaning and purpose
2.05 Business environments
2.06 Culture activity and discussion
2.07 Harnessing human capital
2.08 Case Study: The Toyota Way
2.09 Problem solving the Toyota Way
2.10 Key takeaways
2.11 Progress check
2.12 What’s coming up next?
3.01 Introducing defining the purpose of business
3.02 Ethical Purpose: the roots of responsible business
3.03 CSR and regulation
3.04 The future of capitalism
3.05 Purpose and motivation
3.06 Sources of motivation
3.07 Key takeaways
3.08 Progress check
3.09 What’s coming up next?
4.01 Introducing responsible business: aligning purpose, motivation, and sustainable success
4.02 Where agile and responsible business intersect
4.03 Agile and responsible business
4.04 Sustainability through two complimentary lenses
4.05 The central role of leadership in driving sustainability
4.06 Green project manager scenarios
4.07 Scenario discussion
4.08 Agile organisations in a VUCA world
4.09 Addressing scepticism about business agility and responsible business
4.10 Beyond green facades
4.11 Transparency
4.12 Key takeaways
4.13 Progress check
4.14 What’s coming up next?
5.01 Introducing embracing customer-centric agility
5.02 Who are your customers?
5.03 What is customer centricity?
5.04 Customer centric examples
5.05 Changing customer needs and expectations
5.06 Frameworks for prioritising customers
5.07 Key takeways
5.08 Progress check
5.09 What’s coming up next?
6.01 Introducing customer-centric business agility in action
6.02 Bite size case studies
6.03 Discussion about the 3 case studies
6.04 Extended case study: TiER1
6.05 Check your understanding
6.06 Key takeways
6.07 Progress check
6.08 What’s coming up next?
7.01 Course Summary
7.02 About the End-of-Course Quiz
7.03 End-of-Course Quiz
7.04 Thank you for taking this course!
7.05 End of Course Survey
7.06 Congratulations
Professional accreditation
Upon successful completion, you’ll receive a digital certificate from the Agile Business Consortium, globally recognized by employers and professional bodies. This course awards 8 CPD points.
Access all 15+ courses for just £165/year
Enjoy unlimited access to CPD-certified content, join exclusive monthly networking events, and benefit from a premium library of resources and practical templates.
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Frequently Asked Questions
Our online courses are part of Individual Membership, so you’ll need to be a member to access them. Membership gives you the full library of courses alongside resources, events and our communities, all for £165 a year. You can become a member and start learning straight away.
The course is self-paced, so you can work through it whenever suits you and take as long as you need. Your access continues for as long as your membership is active, so there’s no pressure to finish by a set date.
No. Our courses are designed to be accessible whatever your background. Each course has a difficulty level (Beginner, Intermediate or Advanced) so you can choose what’s right for you, but there are no formal prerequisites to enrol.
Yes. On completing the course, you’ll earn a certificate endorsed by the Agile Business Consortium to add to your professional portfolio and share with your network or employer.
Each course is fully online and self-paced, made up of a mix of video lessons, practical activities, case studies and quizzes. You can learn at your own pace, on any device, wherever you are.