About this episode:

Series 1: Episode 15

In this episode of The Agile Diaries, Niamh Trundle speaks with Ket Patel, founder of Change Agitators and co-creator of The Change Chair. Ket shares insights from two decades in transformation, unpacking why organisations often misdiagnose “resistance” and how reframing it as sense-making creates healthier, more successful change.

They explore the relationship between agility and change, the importance of psychological safety, and how leaders can cultivate space, framing, and accountability for productive conflict. Ket also reflects on learning culture, the future of change professionals, and how scepticism, humility, humour, and collaboration will define effective change leadership in the years ahead.

Key Discussion Points

00:57

Introduction to Change Agitators.

04:13

Reframing resistance, what does this mean?

36:33

Insights into digital transformation in a world of artificial intelligence.

“Agility is not just about speed; it’s about the ability to change direction without losing momentum or vision.”

Ket Patel

Featured in this episode:

  • Learning Designer, Agile Business Consortium

    Niamh is an experienced learning designer and educator with a demonstrated history of working in the education management industry, designing, developing and delivering training programmes for a variety of clients – both abroad and in the UK. Niamh is passionate about creating engaging and interactive learning experience using the latest technological innovations to facilitate learning.

  • Founder, Change Agitators

    Ket is the founder of Change Agitators which aims to support business to don change differently. He supports organizations with training to develop key change management capabilities including presentation, facilitation, change impact assessment and resistance management.

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