KFC UK&I: The Agile Journey Behind a £1 Billion Chicken Sensation

Presentation from the Agile Business Conference 2024

18 Apr 2024

KFC's navigation of achieving true business agility amidst the pandemic. Witness how the integration of digital channels revolutionised customer engagement, driving over 50% of orders through online platforms. Discover the pivotal role of internal alignment in enabling this shift, illustrating the indispensable connection between digital innovation and organisational adaptation.



Agile2024 European Experience

See the bigger agility picture this July


24-26 July 2024 | Manchester, UK


25+ talks and workshops covering everything from sustainability and culture to innovation and inclusion.


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