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Find answers to your questions, or get in contact for more information.


Check out our FAQs for quick answers, but if your question isn't there, please contact us using the form below.



Professional Status

How do I apply for professional status? 

To apply for professional status and join our community of professionals, you need to complete our online assessment form.

For more information on the process or to choose to start your application click here.

How do I know which level is appropriate for me? 

Our online assessment is based on our Professional Competency framework which you can use to identify your level.

We will ask your suggested level to give us a baseline, our assessment process and post assessment report will reveal your true competency with feedback and suggestion for how to further progress.

I’d like to change my status level; how can I do this?

If you want to advance your level, we suggest following the suggested development advice provided in the post-assessment report.

If, post assessment, you are not happy with its outcome, please let us know, and working with the Assessor team we will investigate further. Please email [email protected] 

How do I keep my professional status?

One of the conditions of maintaining Professional Status is that you need to keep up with CPD planning and recording.

Please check our CPD Policy and our CPD FAQs for guidance.

 I want to cancel my professional status; how can I do so?

Your professional status is valid for two years, after this, you can decide whether you wish to renew or not. Unfortunately, we cannot offer refunds for the professional assessment.


I’m interested in partnering with the Consortium, how do I do this? 

As a professional body focused on supporting through collaboration, we welcome new partners.  

  • If you’re providing consultancy and training in the agility domain, you may wish to become an Accredited Delivery Partner.
  • If you’re a community wishing to connect your members into the benefits of the professional body, you may wish to join us as a Strategic Partner.
  • If you’re an organisation focusing on agility and agile ways of working, you can align with the professional body through our Allied Organisation relationship.

Where can I find your handbooks/pocketbooks to purchase?

All of our handbooks and pocketbooks can be found on our webshop.

You can purchase physical copies of our books, as well as digital versions.

Where is my order/eBook?

  • Orders made before 3pm GMT are sent the same working day.
  • Physical handbooks are sent using DHL next-day delivery – please allow a minimum of 3 working days before contacting us.
  • Digital editions are sent out via email during our working hours. If you have purchased your eBook outside of these hours, it will be sent to you the following working day.

I no longer need my order. Can I get a refund? 

We cannot process refunds for digital editions of our books once they have been sent out, as these are unreturnable. For physical handbooks, please see our refunds and return policy for more information.

My delivery address or order details are incorrect, how can I change it?

If you have entered incorrect details at any point in your order, please get in touch with us at [email protected] with your order number and the correct information.

Training & Exams

For more information about the AgilePM exams, please see APMG’s FAQ section

Where can I find more information about the certifications?

You can find information about the certifications we have on our webshop.

For more information about the AgilePM exams, please see APMG’s FAQ section.

I failed my exam; can I re-sit it?

For more information about re-sitting AgilePM exams, please see APMG’s FAQ section.

Do I need to receive training to sit an exam?

No, however, attending an accredited training course is recommended.

Individuals also have the option of self-study to prepare for the examinations. APMG-International administers online exam sessions, allowing those who self-study to sit an online exam from the comfort of their home or office.

Contact Us

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