Conflict Charter Template

Introduction

A conflict charter is a shared agreement for how we choose to handle disagreement. It helps a team agree, in advance, how they will communicate, behave and work together when tensions or differences arise.

Benefits of Using a Conflict Charter

• Removes Personal Bias: You have an actual document to refer back to and reference in times where people do not stick to what was agreed, holding people accountable
• Prevents Assumptions: This can stop small misunderstandings from turning into major project delays or broken trust
• Builds Psychological Safety: Teams feel safe to take risk and voice opposing views when they know the rules for handling friction
• Direct Communication Becomes the Norm: Rules are in place on addressing issues directly with the person, rather than involving gossip or escalating immediately.
• Clear Escalation Path: You can make it clear on what happens if a disagreement cannot be resolved in a peer-to-peer format

This editable template guides you through creating your own conflict charter so that you can help your teams to manage disagreements and improve teamwork.

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