About the course

AgileDS™ is built for the people designing and delivering digital services. It gives you a structured, user-centred approach to creating digital services that meet real user needs and continue to improve over time.

Developed by the Agile Business Consortium and inspired by the pioneering work of the UK Government Digital Service, AgileDS™ blends agile project management principles with the GDS service design lifecycle. It covers the full journey from discovery, through alpha and beta phases, into live service operation and continuous improvement.

What makes AgileDS™ distinctive is its public sector heritage and its focus on user needs. It uses the language and lifecycle that GDS-aligned organizations already work with, while bringing the rigour and governance that complex digital service delivery demands. If your work involves building, transforming or operating digital services across government, public sector or private sector, AgileDS™ is the certification built around that reality.

What you will learn

The Digital Service Lifecycle

Master the full GDS-aligned lifecycle, from discovery and alpha through public beta, live service and retirement, and understand how to apply each phase in real delivery.

User-Centred Service Design

Learn how to put real user needs at the centre of every decision, using research, feedback and iterative improvement to create services that actually work for the people using them.

Agile Planning and Governance

Apply agile planning, control and governance practices specifically adapted for digital service delivery, balancing flexibility with the accountability complex services need.

Roles and Responsibilities

Understand the roles within an AgileDS™ project and how they map to GDS service team structures, so you can build, lead and contribute effectively to digital service teams.

Who is it for?

AgileDS™ is built for the people designing, delivering and improving digital services, whether you’re in government, public sector or private industry.

  • Digital service designers
  • Developers working on digital services
  • Product Managers and Product Owners
  • Digital transformation leaders
  • Project Managers in digital environments
  • Team members in agile digital delivery
  • Public sector practitioners working with GDS standards

Certification & Exams

Foundation Exam

40 minutes

50 multiple choice questions

50% pass mark (25 / 50)

Closed book

Practitioner Exam

2.5 hours

Complex multiple choice (4 questions / 20 marks each)

50% pass mark (40/80)

Open book (AgileDS™ Handbook only)

At a glance

Duration

3-5 Days

Delivery

Virtual or Classroom

Level

Foundation & Practitioner

Need guidance?

Our training advisors can help you choose the right path for your career goals.

Black-and-white group photo of Agile Business Consortium team members smiling and sitting together on stairs

Authority in Agile

Leading the industry since 1994

As the world’s longest-standing professional body for business agility, we’ve set the standard for agile competence for over three decades. Our mission goes beyond certification; we are defining the future of work by empowering organizations to be adaptive, creative, and resilient.

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