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59 minutes read

A Human-First Approach for Integrating Humans and Machines

The successful integration of artificial intelligence, robotics, hyper-automation, and other technologies presents both a technological opportunity and a challenge.

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Introduction

The successful integration of artificial intelligence, robotics, hyper-automation, and other technologies presents both a technological opportunity and a challenge. More importantly, it is an opportunity and a challenge for humans. Business agility principles and practices help organizations build a “capability layer” to navigate the new world of work, where humans and machines will work in concert with and augment each other. Agilists are uniquely positioned to lead the changes that AI represents.

Key Insights

  • Abandonment rates are climbing. The percentage of companies abandoning the majority of their AI initiatives increased from 17% to 42% year over year, with organizations on average scrapping 46% of AI proof-of-concepts before reaching production
  • The best organizations maintain a balanced portfolio, managed at the team level: 70% quick wins, 20% strategic initiatives, 10% experimental moonshots, with rapid rebalancing as learningaccumulates
  • Only 13% of organizations are creating significant enterprise-level value from Generative AI

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  • A black and white headshot photograph of Giles Lindsey
    Director, Agile Business Consortium & Transformational Leader

    A Professional Member of the Agile Business Consortium, Giles Lindsay is a business agility coach and transformational leader who is passionate about empowering organisations to achieve their full potential through strategic planning, operational excellence, and continuous improvement. His first book: “Clearly Agile: A Leadership Guide to Business Agility” became a bestseller and is a comprehensive guide to embracing Agile principles and transforming organisations. It provides insights, case studies, and practical advice for businesses adopting agile and creating a culture of continuous improvement and innovation.

    https://www.linkedin.com/in/gileslindsay/
  • A black and white headshot photograph of James Dwan
    CEO, Catalyst Consulting

    James has successfully partnered on enterprise-wide transformations from C-Suite to team level across multiple sectors including Financial Services, Local and Central Government, Space Industry, STEM, Healthcare, and Manufacturing. He favours a people-first, systems thinking approach, which blends the very best of Lean and Business Agility thinking to develop purpose-led, motivated, nimble, and innovative organisations driven to deliver excellent services and products to their customers.

    https://www.linkedin.com/in/james-dwan/
  • A black and white photograph headshot of Myles Hopkins
    Artificial Intelligence & Value Architecture Trailblazer

    Myles is a dedicated professional in Artificial Intelligence and Value Architecture, with a strong track record in advancing business agility across Africa and internationally. He supports organisations in navigating change and building sustainable, adaptive strategies. Within the Agile Business Consortium, he contributes to several key initiatives, including the Business Agility Think Tank’s Adaptive Strategy Group and Agility and AI Group, and the HR Special Interest Group. Guided by a servant leadership philosophy, Myles brings experience from across industries and regions, helping to drive innovation and value in complex environments.

    https://linkedin.com/in/myles-hopkins-6048b6/
  • Melissa Reeve black and white photo
    Founder, Author and Thought Leader

    Melissa Reeve is the creator of the Hyperdaptive Model and founder of Hyperadaptive Solutions. She is the author of Hyperdaptive: Re-wiring the Organization to Become AI-Native. Hyperadaptive, which brings together process excellence, systems thinking, and the human side of AI integration to help leaders reimagine how their organizations learn and adapt.

    Prior to leaning into AI, Melissa spent 25 years as an executive and Agile thought leader, which led to the founding of the Agile Marketing Alliance and her role as the first VP of Marketing at Scaled Agile, which helps enterprises adopt Agile and Lean at scale. She lives in Boulder, CO, with her husband, dogs, and chickens, where she enjoys hiking and gardening.

    https://linkedin.com/in/melissamreeve/
  • Agile Business Consortium White Logo
    A global network of experienced Business Agility thought leaders, Agile Business Consortium

    This publication has been developed by the Business Agility Think Tank – a global network of experienced Business Agility thought leaders and catalysts.

    Bringing together experts from across industries and disciplines, the Think Tank exists to support and strengthen the work of research organisations, foundations, and institutions working to advance business agility worldwide. Its members combine deep practical experience with evidence-informed thinking to address the most pressing challenges facing modern organisations.

    The Think Tank focuses on developing actionable solutions that help organisations become more adaptive, resilient, and outcome-focused.

    This work is created collaboratively and shared openly, often in partnership with institutions and community groups, to drive meaningful, evidence-informed change at scale.

    Explore More

    To learn more about the Business Agility Think Tank, including details of its members, areas of focus, and additional publications, visit the Business Agility Think tank webpage.

    https://www.agilebusiness.org/communities/business-agility-think-tank/
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