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Complaints Procedure
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Agile Business Consortium makes every effort to provide the best possible service. However, should you feel the need to complain we will deal with your concerns in a speedy and professional manner. Complaints should be submitted to the Consortium via e-mail to info@agilebusiness.org. We endeavour to acknowledge complaints within two working days of receipt with investigations being completed within ten working days or, if a longer period is necessary, the complainant being informed of the expected timescale. We make every effort to bring complaints to a satisfactory conclusion following initial investigation. However, should this not prove possible we have an escalation process with the Chair of the Consortium determining final closure. Further, all complaints are reviewed regularly to identify improvements which can be made. Complaints received are dealt with impartially in a non-discriminatory manner and will not affect complainants standing with the Consortium.
Contact Us

Tel: + 44 (0)1233 611162
Email: info@agilebusiness.org

Agile Business Consortium
Second Floor
International House
Dover Place
Ashford, Kent
TN23 1HU
United Kingdom

About Us

The Agile Business Consortium is the professional body for Business Agility, and our high value, low cost membership is open to everyone.

Wherever you are on your journey to agility, we are there to support you. We create and share agile research, case studies, resources and tools that help you to compete in today’s disrupted world.

We’ve been contributing to agile knowledge for 25 years and are the world’s oldest agility-oriented organisation. A registered not-for-profit, we’re the brains behind AgilePM®, AgileBA®, AgilePgM® and AgileDS™ and organise the longest running annual Agile Business Conference on the planet. Over 100,000 people around the globe are now AgilePM certified.

© 2019 Agile Business Consortium Limited

Agile Business Consortium Limited is a not-for-profit organisation limited by guarantee.

Registered in England & Wales. Registration No. 3030597.